FAQ

CALENDAR

We have desktop calendars and a hanging-calendar.

  • Desktop Calendar size 6×8 inch 
    • vertical desktop calendar 13 pages and 25 pages printed on both side
    • horizontal desktop calendar 13 pages and 25 pages printed on both side
  • Desktop Calendar (horizontal) size 10×7 inch 25 pages printed on both side
  • Hanging-Calendar size A3 13 pages printed on both side

See samples and price list at www.iqlab.co.th or IG: iq_lab

Yes, we do. We can send you templates via email. You can also visit our storefront or see sample pictures of templates on social media.

Yes, it is. We need a minimum of 12 pictures (one picture for one month).

It is a horizontal desktop calendar.

COLOR PROOF

Yes, we do.

It depends on how many pieces of print that you order. Normally, it takes around 2-3 days.

Yes, it is. However, if you adjust the color and finally cancel the print, we need to charge you thecost of the print test as the size we produce.

Each screen has a different color/ brightness, so the file on the computer screen will not be exactly the same as on the print. However, our workflow is running on calibrated monitor.

Normally, the color proof/ print test is free of charge for a maximum of 2 times. However,if you do only the print test but not continue printing, we will charge you the actual size of the test print.

DELIVERY

Yes, we do.

  • Lineman, Grab (price rate calculated from distance)
  • Kerry Express (price rate calculated from distance)
  • Thailand Post EMS (starts at 100 baht)

Yes, we can deliver with the Thailand post that starts at 100 baht for a normal standard A4 size package.

DESIGN

No, we don’t. However, we can design for you or you can do it by yourself from the “Canva” application in a smartphone, tablet or desktop computer.

There is 2 times adjustment for the design fee 500 baht. If there are 3rd times adjustment and above, an extra fee of 500 baht will be applied.

DIGITAL PRINT

No, there isn’t. One copy can be ordered because we are using the high-end digital printer.

We have paper standard size of A3+ (13×19 inch or 48.3×33 cm). Printing area will be 47.3×32 cm. However, we can print on the banner paper in which the longest size is at 120 cm with printing area 118 cm with fix width of 32 cm.

There is no minimum order. However, you need to order at least 1 page of A3 paper. The price will be calculated from the Square Centimeter of each label (0.10 baht per sq.cm.). The amount of the labels on one paper depends on the size of the label.

We recommend paper with a thickness of 250 gsm or above. The postcard size 15×10 cm will cost 15 baht/pc. The minimum order is 20 copies. We can do the white border. (Please include 3 mm bleeding in the artwork

Yes, we can. You can send us the table of Microsoft Excel file for the name lists.

We have uncoated paper 80 gsm and 100 gsm. We also have Green read paper 65 gsm.

  • Silver Metallic
  • Gold Metallic
  • Other Metallic Color
  • Clear Ink
  • White Ink

Yes, we can. We recommend Green Read Paper for printing diaries.

Yes, we can. You can choose the paper as you wish. The variable data printing/Personalized Printing is acceptable.

Yes, we do. However, the die-cutting spot should not be too narrow or too spikey.

We can print brochures/leaflets on the banner paper as big as 120 cm. The printing area is at 118 cm with fix width of 32 cm. No minimum order. The standard A3 size is popular.

FRAME

No, the price is separated. We have a framing service too. You can order a frame together with your prints.

We do print service with custom-made frame. You can bring the prints to frame with us. It takes around 4-5 days.

We have a wooden frame, aluminum frame, floating frame and mounting without border. 

See sample in the catalog at www.iqlab.co.th > Sample Material

Yes, we can.

Yes, we can. We have bright, middle-tone color and dark genuine teak wood. We also have other materials on white, black,etc.

See sample in the catalog at www.iqlab.co.th > Sample Material

Yes, we can. We have white, off-white and black passe-partout frames.

We have the floating frame and mounting onto materials like foam board, Dibond (aluminum composite), aluminum, plastwood or facemount.

The file should be at the actual size you want at RGB color mode, resolution 300 dpi. It can be JPG or TIFF.

GICLÉE PRINT

Giclée Print is a high-quality printing with archival pigment ink. It is a kind of fine art reproduction. The present name is “Archival Pigment Ink Print”.

There are 6 groups of materials suits for Giclée Print.

  • Enhance Matte Paper – smooth and matte surface like drawing paper suits for hand-drawn, portrait, or charcoal artwork. Many photographers love this paper.
  • Texture Fine Art Paper – rough surface like watercolor paper.
  • Ultra-Smooth Fine Art Paper – smooth and matte surface similar to Enhance Matte Paper but thicker and higher Definity than the Enhance Matte Paper.
  • Photo Rag Baryta – like matte photographic paper. It suits for photographs both color and black&white photos.
  • Canvas (matt/gloss) – suits for oil painting or acrylic painting.
  • Silk texture matt coated paper– the canvas-like texture on the surface. But it is paper.

Yes, it is. The Giclée Prints are printed with archival pigment ink which can be remained for many decades or centuries according to the report from Wilhelm imaging research.

เป็นอีกชื่อของงานพิมพ์ Giclée Print พิมพ์ได้ทั้งกระดาษ และผ้าใบ (แคนวาส)

Another name of the Giclée Print that can be printed on canvas or fine arts paper.

Genuine Archival Pigment Ink from the printing machine manufacturer that makes artwork last for many decades or centuries.

  1. Canvas gloss
  2. Canvas matte

See the price list at www.iqlab.co.th> Price List > Archival Pigment Ink (Giclée)

It depends on the material. The maximum width size of the printer is 150 cm.

Yes.

  1. Enhance Matte Paper (230 gsm) – smooth and matte surface like drawing paper suits for hand-drawn, portrait, or charcoal artwork. Many photographers love this paper.
  2. Texture Fine Art Paper (315 gsm) – rough surface like watercolor paper.
  3. Ultra-Smooth Fine Art Paper (305 gsm) – smooth and matte surface similar to Enhance Matte paper but thicker than the Enhance Matte Paper.
  4. Photo Rag Baryta (315 gsm) – like matte photographic paper. It suits for photographs and black&white photos.
  5. Canvas (matt 375 gsm/gloss 420 gsm) – suits for oil painting or acrylic painting.
  6. Silk texture matt coated paper (230 gsm) – the canvas-like texture on the surface, the backside is like paper.

See sample material at www.iqlab.co.th/ Sample Material/ Giclée

Archival Pigment Ink is waterproof. However, the Giclée print should not contact directly to water for a long time.

If it is a Lambda Print (Photographic Paper), you can wipe with damp cotton fabric. Then dry it with a hairdryer. If it is a non-laminated Giclée Print. It should not be wiped with anything. The non-laminated Giclée Print should be carefully handled by wearing gloves when touching.

Keep at room temperature. Be careful not to scratch the surface.

*A3 (11.7×16.5 inches) = 500 baht.

*A2 (16.5×23.4 inches) = 700 baht.

*A1 (23.4×33.1 inch) = 1,600 baht.

(*not included 7%vat)

See Price List at www.iqlab.co.th> Archival Pigment Ink Print (Giclée)  

Let us know the amount first then we will quote you the special price later.

Yes, we can frame the canvas with horizontal (0.5-inch depth) and vertical wood (1-inch depth). The price depends on the size of the frame.

Yes, we can do a custom size. The size can be printed at 150cm maximum width. The price will be calculated from the standard price list.

EPSON Surecolor P20070

We can do almost every size of printing. The maximum width of the Hahnemühle paper is 110 cm.

Because the roll media is used for the printer. It takes a bit of time for the paper to loosen. We suggest mounting on flat rigid material.

Yes, we can. Please contact us at [email protected]

HOW TO ORDER

You can send email to [email protected] or upload files via WeTransfer, Dropbox, Google drive then send link to [email protected] . If you have a big project, contact us for uploading to the IQ Lab server.

Yes, it is.

Yes, you can. The attached files in the email should not exceed 10 MB.

Yes, you can.

Yes, you can but the file quality will be deteriorating from the application. However, the setting of the photos should be “High quality” before sending us. For the best quality, we recommend sending the attached files via email or cloud services.

Please send an email to us [email protected] and we will check the pixel dimension for quality printing.

HOW TO PREPARE FILES

  • For normal printing or print enlargement, we need TIFF, JPG, sRGB or ADOBE RGB profile at 300 dpi.
  • For photobook printing, we need PDF X4-2008 with bleeding 3mm. You can also send the original file (PSD, AI, INDD) with link files.

10.2 What information do you need when ordering?

Name-Surname, address, telephone number and email.

  • how many photos/ pictures for the book (we suggest maximum 4 images per pages’ average)
  • the size of the photobook you want.
  • how many pages.
  • hardcover or softcover.
  • binding options (popular is perfect binding/ lay-flat or premium)
  • laminate options (gloss, matte)

10.4 Do you keep files after printing?

We usually keep the client’s files for 1 month for re-ordering reason.

We run the business since 1986. The 33 years guarantee our honesty and trust.

OPENING HOURS & LOCATION

Our opening hour is Mon-Fri 8.30-18.00, Sat 8.30-12.00. We are closed on Sunday and public holidays.

We have 2 branches

  • Silom branch (get off at BTS Chongnonsi exit 4 and walk around 10 minutes.)
  • Ekamai branch (get off at BTS Ekamai exit 1 and walk around 5 minutes.)

Silom branch number is 02-2664080, Ekamai branch number is 02-7140644

Yes, there is. Visiting the Silom branch, you can park in the ITF building parking lot. Visiting the Ekamai branch, you can park at the parking lot in front of our shop.

Our opening hour is Mon-Fri 8.30-18.00, Sat 8.30-12.00. We are closed on Sunday and public holidays.

OTHERS

We can certify the Giclée print with archival pigment ink by request. (There is a certification cost applied.)

  • If it can be rolled we will roll the printing in the tube. (no extra charge)
  • If it cannot be rolled tightly, we will roll it loosen and put it in the box. (no extra charge)
  • If it cannot be rolled, we will pack with cardboard. There will be a material fee for packing with recycle cardboard or rigid material that costs 0.25 baht/sq. Inch.

PAYMENT

Deposit 50% when you order.

Yes, this is our CSR (Corporate Social Responsibility) policy. We have a 50% discount for students. The student ID card should be presented for a discount.

Yes, we do accept debit, credit card visa and MasterCard with no charge.

Yes, we have. Please search Google “IQ LAB or IQ Silom” then review us and give 5 stars. You will get a 5% discount.

We need a 50% deposit when ordering. The rest of the 50% you can pay when picking up or delivery.

Yes, you can. Please transfer to Bank Account Image Quality Lab Co., Ltd. to Kasikorn Bank. Account number 0591051830. Then please send us the receipt after the transfer.

Yes, you can do a withholding tax. on the cost of the job’s 3% before VAT. Minimum 1,000 Baht purchases as regulation from the tax revenue office. Please bring the withholding tax paper with you when you pick up your jobs.

Yes, we do. Please give us your company registration details included 13 digits tax ID.

The Tax revenue office allow VAT refund for tourist only the products sold in Thailand that value above 1,000 Baht.  We do service such as printing, so the VAT refund is not possible.

PHOTOBOOK

Yes, you can. The process is like ordering normal printing. You can send us your files to [email protected] and deposit 50%.

The lead time takes 3-4 days.

No, there isn’t. If you order only 1 book, we can do that.

Yes, we do. We will quote you before ordering.

A3 plus (13×18 inch or 48.3×33 cm).

See the price list at www.iqlab.co.th > Photobook

The minimum page starts at 48 pages, so pictures should not be less than 48 pictures. The design fee costs 500 baht (for 180 images and below) and 1,000 baht (for 180-400 images)with 2 times adjustment/ edit.

  • Choose front-and-back cover pictures.
  • Put the file number of the pictures in sequences you want.
  • If you have a reference or mood and tone, please hand into us on the ordering date.

Yes, we can. There are premium photobooks or lay-flat binding photobook.

There are premium photobooks that use photographic paper (gloss or matt lamination option) or lay-flat binding photobook that use coated paper with either matte or gloss laminate.

We have the hardcover, softcover, and textile surface hardcover photobook.

  1. Glossy Laminated Hardcover
  2. Matte Laminated Hardcover
  3. Sand Surface Hardcover
  4. Textile Surface Hardcover

Yes, we can. The minimum order is 100 copies.

Yes, we can. Please check the price with the storefront by calling 027140644.

Photobook starts with 48-112 pages. But it should not exceed 200 pages because it will be hard to open. However, if the pages are less than 48 pages, we recommend the lay-flat binding and use thicker paper.

We can recommend the free application called “Canva” that will be accessible through smartphones, tablets or desktop computers. Then after finishing the design, please send us the PDF files.

Yes, you can. You typewrite the texts for us and identify which text should be pair with which picture.

Yes, we do. See the sample pictures at www.iqlab.co.th> Sample Material> Photobook

PRINT ENLARGEMENT

It is possible. However, please check with the storefront by calling 027140644.

No, it isn’t. The price depends on the size you want to print.

*Size 3.5×5 inch = 5 baht

*Size 4×6 inch = 6 baht

*Size 5×7 inch = 30 baht

(*not included 7%vat)

See price list at www.iqlab.co.th>Price List >B&W Film Develop >Minilab + Handprint

We need to know the amounts and sizes. Please call 027140644 in advance.

We can do any sizes depends on your preference. Normally, the popular size is 20×30 inches and costs *1,300 baht. (*not included 7%vat) See price list at www.iqlab.co.th>Price List >Lambda Print

Yes, we do. Please see in our website or Instagram story (search iq_lab).

  • *Size A3 (11.7×16.5 inch) = 500 baht
  • *Size A2 (16.5×23.4 inch) = 1,000 baht
  • *Size A1 (23.4×33.1 inch) = 2,400 baht

(*not included 7%vat)

See price list at www.iqlab.co.th>Price List > Lambda Print

There are Frontier Fuji paper costs *6 Baht/pc., and Lambda print on Kodak paper costs *55 Baht/pc.(*not included 7%vat)

The Fuji paper can do the biggest print at 10×15 inches. The Kodak Endura Paper can do the biggest print at the maximum width of 125 cm (50 inches) with unlimited length.

Because it is a premium laser printing machine from Durst Italy which gives sharpness and vivid precise color, deep dynamic range and smooth gradation on Kodak Endura Paper.

If they are photographs, we recommend Lambda Print. If they are fine arts reproduction, we recommend Giclée Print.

There are glossy and Lustre photographic paper.

We are using the KODAK ENDURA paper for Lambda print. This is the photographic print on RA4 chemical process. According to the KODAK Data sheet. It is archival and the light fastness as long as dark fading is 200 years on the appropriate storage/ display condition. On our archival pigment ink print are from our EPSON archival genuine ink. So, the prints are archival and the light fastness depends and varies from type of printing materials.

PRINT FOR DECORATION

Yes, we do. We do print clear stickers, PVC stickers, and wallpaper.

Yes, we do. It is called “gallery print”, printing directly on clear acrylic with a hanging system. We also have other options for office printing display.

There are two options of backlit printing. Backlit printing with eco-solvent pigment cost 1,600 baht/Sq.Meter. Backlit printing with UV inkjet cost 2,400 baht/Sq. Meter If there are a lot amount of orders or big project, we will quote you a special price.

PRINT ON OTHER MATERIALS

The gold print is printing on gold aluminum composite with a thickness of 4 mm. The price is 7,600 baht/Sq. Meter included white ink. The lead time of Gold print is around 2 days.

Yes. We do have promotion gold print on A4 size according to each season or festival. Please follow our social media (IG: iq_lab, Line: IQLAB, Facebook: IQLAB)

The price is 6,800 baht/sq. Meter. If there is white ink underlay, the price will be 800 baht/Sq. Meter additionally. The lead time is around 3 days.

Yes, it will because the material color is gold-yellowish. So, the picture tone will be yellow too. However, the white ink underlay will help the picture to be a normal tone as printing on the white paper. The white ink can also be underlying at a specific spot.

You can prepare files like printing normal pictures. We need the actual size that you want to print, file format TIFF, JPG file/ sRGB or ADOBE RGB profile at 300 dpi.

Yes, we can.

Yes, we can. The non-tearable paper called YUPO and LIMEX.

Yes, we can print on fabric. We have flex fabric backlit and blackback fabric. Clients can bring own fabric as long as the edge is sharp and no hair.

The material thickness should not exceed 5 cm and the material have to be 100% flat. The curling materials can damage the print head.

  • *Size A3 (11.7×16.5 inch) = 690 baht
  • *Size A2 (16.5×23.4 inch) = 1,730 baht
  • *Size A1 (23.4×33.1 inch) = 4,320 baht

(*not included 7%vat)
See price list at www.iqlab.co.th> Price List > Inkjet >Print only-opaque. Material cost > Finishing.

Yes, we can. However, we need to source the lenticular lens by order to fit your requirement.

Yes, we can.

Yes, we can print up to 320 cm width on roll media or 120×240 cm on flat rigid material.

Yes, we can. The surface of the wood should be flat, not bent or curling. (Client brings own material*) Printing costs 2,000 Baht/Sq. Meter.

  1. *Size A3 (11.7×16.5 inch) = 250 baht.
  2. *Size A2 (16.5×23.4 inch) = 500 baht.
  3. *Size A1 (23.4×33.1 inch) = 1,050 baht.

(*not included 7%vat)

See price list at www.iqlab.co.th> Price List > Inkjet >Print only-opaque.

Gold Print size A4.

Yes, we do either on Kodak Duratrans or Inkjet backlit.

The Kodak Duratrans is printed from DURST Lambda. It is the systems like photographic film but printed from laser beam to the materials that needed to process on RA4. Good dynamic range, good gradation and deep density. So, the light from light box can penetrate as good dispersion for evenness viewing. The Kodak Duratrans is Kodak Endura materials. So, it is last longer display. The backlit is from inkjet. The images can display last long depend on the type of ink.

There is another printing system for backlit display call backlit Fabric. This is good for GIANT size display since the materials size is big as 3.20-meter width for unlimited print length. This kind of Fabric backlit is coming popular.

Yes, we do lightbox using high quality LED light. It is environmentally friendly because less consume power, less heat but smooth and bright light. Our client experienced as  large as 15-meter x 1.5-meter light box in one-piece display print on backlit fabric.

The backlit fabric is the new trend in retail shop display and also in department store. Because it can print as big as 3.2-meter width by unlimited length. The fabric is fit tight on the light box frame without acrylic requirement in the front. So, there is no any joint irritate the image.  While the backlit film or Duratrans still need light box with 2 pieces of acrylic sandwich on for holding the film.

PRODUCTION LEAD TIME

It takes around 2-3 days, depends on how many pieces of print you order.

It takes around 3 days. The price of both develop and scan is 490 baht* (*not included 7%vat)

See price list at www.iqlab.co.th>Price List >B&W Film Develop

If the file is ready to print, it will take around 4 days of production. If you let us design the photobook, it will take around 7-10 days.

It depends on the queue of the machine. You can ask at the front reception.

Yes, we can. But please check with us directly by calling at 027140644.

RETOUCH

We need to see the original picture first and we will tell you how much can we work on that.

Yes, we can if the original has some details.

SCAN

Scanning and printing fee depends on the size you want to print.

Resolution 300dpi. It is good enough for ordinary print.

Yes, we can. The price will be charged depends on the size you want in Megabyte. The standard price is 10 baht/ MB.

Yes, we do. The standard price is 10 baht/ MB. We will adjust the color tone and density. However, if you want to retouch, we will quote the price first because it will depend on the detail of the picture.

If the original artwork is in size A2 or bigger, we will use the process “Digital Capture”. The file will be as big as 120 MB.

SPECIAL PRINTING TECHNIC

A3 size costs 120 baht/sheet*. If exceeding 1 square meter, it will cost 800 baht/sq. Meter*.(*not included 7%vat)

We need full size (unfold size), paper type, the thickness of paper and lamination option. It would be better if you have dummies or a mock-up box as a sample.

Yes, we can. However, it is a digital spot UV clear not high gloss Spot UV inkjet.

Yes, we can do the High Gloss Spot UV form inkjet.

Yes, we can do for individual page die-cut but not the whole book. The die-cutting area should not be too small or spikey. We will check and inform you after receiving the file. There will be an additional cost for die-cutting.

Yes, it is. For example, it is possible to insert the material that thinner than the inside pages like a clear film or tracing paper. Please recheck at the storefront again on the ordering date. Or first check in our book-binding guide at www.iqlab.co.th> book-binding guide.

Yes, it is. However, the registration will not be accurate as you wish.

WEDDING PRINT

It costs 1,300 baht* (*not included 7%vat)

Photobook A4 48 pages

  • *Softcover 1,400 baht
  • *Hardcover 2,200 baht
  • *lamination 3 bath/ page additionally
  • *lay-flat binding (open 180 degrees) 500 baht additionally

Photobook A3 48 pages

  1. *Softcover 3,100 baht
  2. *Hardcover 5,100 baht
  3. *lamination 5 bath/ page additionally
  4. *lay-flat binding (open 180 degrees) 1,000 baht additionally

(*not included 7%vat) Please check actual price at www.iqlab.co.th or by calling us 02-714-0644

Yes, you can. We suggest print on our special backdrop fabric. It is easy for set up on the panel. Since our material is 3.2-meter width. So, you can print up to any length you want. The materials also matte. That is reason why good for group photo backdrop because there is no reflection.

Yes, usually the backdrop prints are on PVC sticker. That is the reason why most wedding couplers order PVC stickers to mount on the plywood panel. But after the wedding party. This backdrop cannot take it out from the panel as good condition. Mostly damage when party is over. IQLAB can offer new backdrop materials. It is fabric backdrop as width as 3.2-meter width. On your backdrop is one single piece without joint. If you have the plywood panel. You also can fix it to the panel easily by tape. After the party, you can take it home.  IQ LAB also has a backdrop frame structure for rental. Which make your life easier and you can take the backdrop home nicely for your home decoration.